RETURN AND EXCHANGE INSTRUCTIONS

Thank you for your purchase at The Welding Magician. If you need to return or exchange an item, we are here to help. Below, you will find the necessary steps to make a return easily and without complications.

Return Instructions

Step 1: Verify that the Product Meets Return Requirements

Ensure that the item is in its original condition and unused. Returns must be made within 30 days from the delivery date.

Step 2: Pack the Product Securely
Use the original packaging or any secure box to pack the product. Make sure it is well protected to avoid damage during shipping.

Step 3: Add a Note with Order Information
Include a note inside the package with the order number and the action you wish to take:

If you want a refund, please indicate it clearly.
If you want an exchange, specify the new size you would like to receive.

Step 4: Shipping Address for Returns
Send the package to the following address:

The Welding Magician
7710 Cherry Park Drive Ste T
Houston, TX, 77095, USA

Step 5: Ship the Package
Return shipping costs are the responsibility of the customer. You can take the package to any post office or courier service provider of your choice. We recommend using a service that provides a tracking number to ensure the package arrives correctly.

Step 6: Return Confirmation
Once we receive the package and verify its condition, we will notify you via email. If you requested an exchange, we will proceed to send you the new item. If you requested a refund, it will be processed within 5 to 7 business days.

Frequently Asked Questions about Returns

Question 1: Can I return an item after 30 days?
Answer: Unfortunately, we only accept returns within 30 days of the delivery of the order.

Question 2: What if my item arrived damaged?
Answer: If your item arrived damaged, please contact us directly at info@theweldingmagician.com so we can assist you with a replacement or refund.

Contact Information

If you have any questions or need more information, please do not hesitate to contact us via our email info@theweldingmagician.com or by phone +1 346-482-9848. We are here to help you.